Intelivideo Help Center

Customer Support

• Getting Started

  • What is Instant Access? How does this work?
  • How do I create an account?
  • Streaming vs Downloading?
  • I think I have an account but I'm not sure.

• Login, PINS, and Passwords

  • What does invalid email, merchant_id or password mean?
  • What is the difference between my Password and PIN?
  • I forgot my password, how do I reset it?
  • Where do I find my PIN?
  • How do I change my Email address or Password?
  • Unable to Generate OAuth Token

• Championship Production

  • I have Championship Production DVDs, how do I get instant access?
  • How do I download the Championship Productions app?
  • How do I login to the Championship Production account?
  • Where do I find my Championship Productions PIN?
  • Can I download Championship Productions videos to my computer?
  • Why am I unable to access my most recent purchase in the app?

• Intelivideo App / Downloading

  • Is there an app for Kindle?
  • How do I download the app?
  • How do I login to the app?
  • How do I download videos into the app?
  • Can I download videos to my computer?

• iPhone / iPad / Mac

  • How do I manage my account?
  • How do I download the app?

• Refunds and Subscription Cancellations

  • How do I cancel my subscription?
  • How do I get a refund?

• Watching Video on Television

  • How can I watch on Amazon Fire?
  • How can I watch on Apple TV?
  • How can I watch on my TV?
  • How can I connect my computer to a TV?
  • How can I watch on Roku?
  • How can I watch with Chromecast?