You can download the app from iTunes and the App store - whichever one is appropriate for your device.
Once you download the app, you will login using your email address and PIN or password.
You can find your login credentials in the welcome email you received when making your purchase or in your online account on the “My Profile” page.
The Intelivideo app is for users who have an existing instant access account through one of our clients. You are not able to login to the app without an account. If you think you do have an instant access, but aren't able to login, please contact us and include your last name and email address.