You can download videos to your device for offline viewing using the Intelivideo app. Once videos are downloaded into the app, you can watch your videos anywhere offline without an Internet or Wi-Fi connection.
You can download the app from the app store appropriate for your device.
Once you download the app, login using your email address and PIN or password. You can find your login credentials in the Welcome email you received when your account was created.
The only way to download videos to your device is into the Intelivideo app. You are not able to download videos directly to your hard drive, external hard drive or upload them into cloud storage.