What is the difference between my Password and PIN?

You received a Welcome Email at the time of your purchase that included all the login credentials for your online account and the Intelivideo app. In addition to the Welcome Email, you can find your PIN in your online account on the “My Profile” page.

Your email address and password are required to login to your online account in a web browser.

However, to login to the Intelivideo app, you can use your email address and PIN or password (depending on the version of the app you are using).